Terms and Conditions of Sale
EI: INNOV-TECH directed by TURYK Mark (hereinafter referred to as PECHE-CHASSE )
35 Av. du Puy de Dôme, 63100 Clermont-Ferrand, France – contact@peche-chasse.fr
Registered with the RCS of Clermont-Ferrand under the number 818 675 639
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Article 1 – Purpose
These General Terms and Conditions of Sale are governed by Article L. 441-6 of the Commercial Code and comply with Article L.111-1 of the Consumer Code. They aim to define the reciprocal obligations of the parties as well as the different stages of the order process for the sale of any product presented on the peche-chasse.fr site by the EI INNOV-TECH company.
By validating his order on the site, the Client declares having acknowledged, understood, and accepted without reservation the terms of the order as well as the entirety of the GTCs. It is important to note that PECHE-CHASSE is unable to manufacture the products and only engages in resale activity. Consequently, PECHE-CHASSE is led to call on external professionals for the realization, packaging, shipping, and storage of the products, which the Client acknowledges and accepts.
It should also be emphasized that these conditions may be subject to change. Consequently, the applicable conditions are those in force on the site at the time of the contract’s conclusion.
In the context of this sale, PECHE-CHASSE commits to providing products in compliance with the standards and regulations in force. The Client, for his part, must ensure the compatibility of the products with his needs and their use in accordance with the manufacturer’s instructions.
In the event of a dispute, the parties agree to seek an amicable solution before any legal action. In the event of unsuccessful negotiations, the consumer may choose to bring the matter before any jurisdiction territorially competent under the Code of Civil Procedure or the court of the place where he lived at the time of the conclusion of the contract or the occurrence of the damaging event.
Article 2 – Legal Capacity
The clients affirm having reached the age of majority and having all the required capacities to contract. Parents or legal guardians are responsible for purchases made by minors.
Article 3 – Geographical Areas
The products and services offered are exclusively intended for customers located in Europe, including the European Union, as well as other specified geographical areas at the time of ordering. Any sale outside of these geographical areas must be expressly validated by INNOV-TECH during the order process. Customers are invited to contact our customer service for any delivery requests outside the geographical areas mentioned above.
Article 4 – Prices of Products for Sale
The prices indicated on the site peche-chasse.fr are in Euros and displayed excluding taxes (HT). In accordance with Article 293 B of the General Tax Code and the VAT exemption regime applicable to our business, no VAT amount is added to the product prices. Please note that the product sale prices may be subject to changes at any time by our company. Any price change will be immediately applied to ongoing orders, unless they have already been confirmed by the client. Customers will be informed of price changes through notifications on the website.
Article 5 – Articles and Products
The products presented on the site peche-chasse.fr are subject to limited availability depending on the available stock. If a product is not available from us and our service providers, PECHE-CHASSE commits to immediately inform the buyer by email or telephone. The buyer will then have the option to choose another product or to cancel his order and receive a full refund.
PECHE-CHASSE endeavors to describe the products offered for sale with the greatest accuracy possible. Before placing an order, the Client can consult on PECHE-CHASSE’s website the essential characteristics of the products he wishes to acquire. The descriptions, illustrations, and photos of the products presented are contractual. In case of discrepancies between the descriptions, illustrations, or photos and the delivered product, PECHE-CHASSE’s liability may be engaged and the consumer may seek compensation.
The products sold by PECHE-CHASSE benefit from legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force. Furthermore, certain commercial warranties may be offered by the product manufacturers. Information on these possible warranties is included in the product descriptions on the site.
Article 6 – Orders
As soon as the Client definitively validates his order by clicking on the “Validate Your Payment” button, he is considered to have knowingly accepted the content, the delivery terms, and the conditions of the order, as well as the GTCs, rates, quantities, descriptions, characteristics, volumes, and delivery times of the products ordered on the Site.
PECHE-CHASSE will send an order confirmation by email to the Client. However, PECHE-CHASSE reserves the right to cancel or suspend the execution of an order or its delivery, regardless of its nature and the stage of its execution, in the case where it is impossible to debit the Client’s bank account for his order or for any amount owed by the latter, or in case of payment incident or fraud or attempted fraud relating to the use of the PECHE-CHASSE Internet site, including previous orders.
If the email address provided by the Client at the time of his registration is incorrect and the Client does not receive the order confirmation email systematically sent by PECHE-CHASSE, PECHE-CHASSE’s liability cannot be engaged. The sale will be considered as final unless PECHE-CHASSE deliberately decides to cancel it, for example, in case of out-of-stock products ordered. However, the Client may exercise his right of withdrawal within 14 days following the date of the order and delivery.
Article 7 – Payments
The Client has the option of paying for his order by credit card directly on the site, using a Visa, Eurocard, or Mastercard. Please note that payment methods such as bank transfer and cash on delivery are not accepted.
The total amount of the invoice will be debited from the Client’s account on the date of payment.
Article 8 – Delivery
Delivery Areas
The products and services offered are exclusively intended for customers located in Europe, including the European Union, as well as other specified geographical areas at the time of ordering. Any sale outside of these geographical areas must be expressly validated by INNOV-TECH during the order process.
Delivery Terms
The products ordered will be delivered to Clients at the address indicated in the “My Account” information form completed by the Client upon registration. In case of a change of address, it is the responsibility of the Client to notify it before placing an order by modifying his details on the “My account” information form. For all products, delivery will be made at the latest within 30 working days after the validation of the order (if the products are available in stock). The client is delivered to his home according to his choice at the time of payment.
Depending on our stocks and the availability of our products, we might use an external foreign supplier. In this case, it is possible that our parcels are sent by an external service provider operating within the European Union or outside of it, exclusively for the purpose of ensuring the delivery of the purchased products if the product is not available in our own warehouse.
Our company cannot be held responsible for any potential delivery delays caused by factors beyond our control, such as logistical issues or disruptions related to transport. In case of exceeding the 30 working days delivery deadline, the Client has the possibility to cancel his order, to ask for a refund, or to exercise his right of withdrawal in accordance with the legal provisions in force.
Article 9 – Returns
Our company offers a 14-day return policy for purchased items. If 14 days have gone by since your purchase, we cannot offer you a refund or an exchange.
To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging. Personalized or tailor-made products are not eligible for return unless there is a manufacturing fault.
Return shipping costs are the responsibility of the buyer, except for defective or non-conforming products delivered. Returns are handled only once from mainland France.
If you wish to make an exchange and the amount of your order is less than 250€, the return shipping costs will be your responsibility. Otherwise, the return shipping costs will be covered by our company.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once we have received your return and inspected it, we will send you an email to notify you that we have received your returned item. We will also inform you of our decision regarding the approval or rejection of your refund.
If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If after following these steps you still have not received your refund, you are advised to contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at the following address: contact@peche-chasse.fr.
Exchanges (if applicable)
It is possible to exchange a product within a maximum of fourteen (14) days following the receipt of the order. If the exchanged product is more expensive than the initial order, an invoice with a payment link will be sent to you by email. Upon receipt of the missing amount, we will proceed with the shipment of the new order.
If you exchange your item for a cheaper one, the difference will be refunded to you, excluding shipping costs.
Shipping
To return your product, you should mail it to the following address: INNOV-TECH (TURYK Mark), 35 Av. du Puy de Dôme, 63100 Clermont-Ferrand, France.
If you reside in France and outside mainland France, you will be responsible for paying your own shipping costs for returning your item.
Please note that if you are seeking a refund, return shipping costs are non-refundable even if we are to handle the return ourselves. If a refund is granted, its return shipping costs will be deducted from your refund.
Customs duties and any possible taxes incurred when returning a product from outside the European Union are the responsibility of the customer.
Additionally, the shipping time for your exchanged product may vary depending on your place of residence.
Article 10 – Rights and Withdrawal Periods
In accordance with the legal provisions in force, the Client has a period of fourteen (14) days from the receipt of the products to exercise his right of withdrawal without having to justify reasons or to pay any penalties, with the exception of the return costs which remain at his expense.
The Client can exercise his right of withdrawal by notifying his decision to withdraw using an unambiguous statement. This statement can be made by any means, notably by post or electronic mail, using the withdrawal form available at the following address: [PECHE-CHASSE Withdrawal Form].
To comply with the withdrawal deadline, it is sufficient for the Client to send his communication regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.
In case of exercising the right of withdrawal, PECHE-CHASSE will proceed with the refund of the returned products, as well as the initial standard shipping costs, without undue delay and, in any event, no later than fourteen (14) days from the day when it is informed of the Client’s decision to withdraw. PECHE-CHASSE may defer reimbursement until receipt of the returned products or until the Client has provided proof of shipment of the products, whichever is the earlier.
Products must be returned to PECHE-CHASSE without undue delay and, in any event, no later than fourteen (14) days after the Client has communicated his decision to withdraw. This deadline is deemed to have been met if the Client returns the products before the expiration of the fourteen (14) day period. The direct costs of returning the products are to be borne by the Client.
The right of withdrawal does not apply, in particular, to products that are likely to deteriorate or expire quickly, to sealed products that cannot be returned for reasons of health or hygiene protection if they have been opened after delivery, to products that have been unsealed after delivery and that cannot be returned for reasons of hygiene or health protection, as well as to personalized or tailor-made products.
In the event of a partial withdrawal of an order that gave rise to a quantity discount, the discount will be cancelled if the withdrawal concerns only part of the products that were part of the promotional offer.
Article 11 – Opposition to Telephone Solicitation
In accordance with Article L.223-2 of the Consumer Code, when the professional collects telephone data from a consumer during an order, he informs the consumer of his right to register on the list of opposition to telephone solicitation.
PECHE-CHASSE uses the telephone numbers provided by consumers only for processing their orders and does not engage in telephone solicitation. However, if the consumer wishes to ensure that he is not contacted for solicitation purposes by other professionals, he may contact us directly at the following email address: contact@peche-chasse.fr.
For your information, the consumer may also register for free on the list of opposition to telephone solicitation, Bloctel, available at the following address: https://www.bloctel.gouv.fr. Registration on this list is free and applies to all professionals with whom the consumer does not have a current contractual relationship. However, certain calls may still be allowed, notably those from public bodies or companies with which the consumer maintains an ongoing contractual relationship.
We encourage our customers to use this right to protect their tranquillity and privacy.
Article 12 – Legal Guarantees
All products sold by PECHE-CHASSE are covered by the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the provisions of Articles L. 217-4 and following of the Consumer Code and Articles 1641 and following of the Civil Code. These guarantees take effect from the date of delivery and cover hidden defects as well as apparent defects.
PECHE-CHASSE’s liability under these guarantees is limited, at its sole discretion, to the free replacement or repair of products recognized as defective, without any other service or compensation.
It is important to note that the guarantee does not cover damage resulting from the incorrect use of the product, normal wear and tear due to its use, or non-compliance with washing and maintenance instructions. In order to benefit from the guarantee, it is imperative to keep the purchase invoice for the product as well as the delivery slip.
At PECHE-CHASSE, we strive to guarantee the quality and durability of our products. We encourage our customers to contact us in case of any problem with one of our products so that we can find a satisfactory solution.
Box:
The consumer has a period of two years from the delivery of the goods to request the implementation of the legal guarantee of conformity in case a defect of conformity appears. During this period, the consumer is only required to establish the existence of the defect of conformity and not the date of appearance of the defect.
When the sales contract for the goods provides for the continuous supply of digital content or a digital service for a period longer than two years, the legal guarantee applies to this digital content or this digital service throughout the provision period provided. During this period, the consumer is only required to establish the existence of the defect of conformity affecting the digital content or the digital service and not the date of appearance of the defect.
The legal guarantee of conformity carries the obligation for the professional, if necessary, to provide all updates necessary to maintain the conformity of the goods.
The legal guarantee of conformity gives the consumer the right to the repair or replacement of the goods within thirty days of his request, without cost and without major inconvenience to him.
If the goods are repaired under the legal guarantee of conformity, the consumer benefits from an extension of six months of the initial guarantee.
If the consumer requests the repair of the goods, but the seller imposes replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.
The consumer may obtain a price reduction by keeping the goods or terminating the contract by obtaining a full refund against the return of the goods, if:
1. The professional refuses to repair or replace the goods;
2. The repair or replacement of the goods takes place after a period of thirty days;
3. The repair or replacement of the goods causes major inconvenience to the consumer, particularly when the consumer bears the costs of taking back or removing the non-compliant goods permanently, or if he bears the costs of installing the repaired or replacement goods;
4. The non-conformity of the goods persists despite the seller’s unsuccessful attempt to bring it into conformity.
The consumer also has the right to a price reduction or resolution of the contract when the lack of conformity is so serious that it justifies that the price reduction or the resolution of the contract be immediate. The consumer is then not required to request the repair or replacement of the goods beforehand.
The consumer does not have the right to the resolution of the sale if the lack of conformity is minor.
Any period of immobilization of the goods for the purpose of repair or replacement suspends the warranty that remained to run until the delivery of the repaired goods.
The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code.
The seller who obstructs the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of a maximum amount of 300,000 euros, which may be increased to up to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects pursuant to Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the fault. This guarantee entitles the consumer to a price reduction if the goods are kept or to a full refund against the return of the goods.
Article 13 – Customer Service
For any retraction or request requiring legal proof, please contact us directly by electronic or postal mail.
For any information or question, our Customer Service is available for free by email at the following address: contact@peche-chasse.fr and by chat. You can also reach us by postal mail at the following address: INNOV-TECH (TURYK Mark), 35 Av. du Puy de Dôme, 63100 Clermont-Ferrand France. We typically respond from Monday to Friday from 8 am to 6 pm, with a maximum response time of 72 working hours.
Article 14 – Confidentiality
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase on the peche-chasse.fr site (hereinafter “the Platform”).
Personal information we collect
When you place an order, we collect certain information that you provide directly. These details can be forwarded to third-party providers to ensure delivery if the shipment is made by this provider.
The personal data collected include:
– Name and surname – Address – Email address – Phone number – Date of birth – Financial data (only recorded in the context of payment for products and services offered on the Platform, and linked to your credit card)
Moreover, when you visit our Platform, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the web pages you view on our Platform, the websites or search terms that directed you to our Platform, and information about how you interact with our Platform. We refer to this automatically collected information as “Device Information.”
To collect this Device Information, we use the following technologies:
- “Cookies”, which are data files placed on your device or computer, often including an anonymous unique identifier.
- “Log files”, which track actions occurring on the Platform and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our Platform.
For more information about our practices and principles regarding personal data, you can refer to our more detailed Privacy Policy…
Article 15 – Liabilities
The company INNOV-TECH declines all responsibility for any events, inconvenience, or damage inherent to the use of the Internet network, particularly in case of service interruption, external intrusion, or presence of computer viruses.
Furthermore, INHOV-TECH cannot be held responsible for the non-execution of the contract concluded in the event of unforeseeable circumstances, force majeure, disruption or total or partial strike, particularly of postal services, transport and/or communications means, flooding, or fire. INNOV-TECH cannot be held liable for any indirect damages resulting from these terms, such as loss of business, loss of profit, damages, or expenses that may occur.
Article 16 – Attribution of Jurisdiction
In the event of a dispute not resolved amicably between the professional and the consumer, the parties agree to seek an amicable solution before initiating legal action. If no amicable solution is found, the consumer may refer the matter, at their choice, to one of the territorially competent courts under the Code of Civil Procedure or the court of the place where they resided at the time of the conclusion of the contract or the occurrence of the harmful event.
Furthermore, in the event of a cross-border dispute within the European Union, the consumer can use the European Union’s online dispute resolution (ODR) platform available at the following address: ODR Platform. The ODR platform allows consumers to submit their disputes online and transmit them to the competent mediation bodies.
For national disputes, you can contact the Consumer Mediation Center of Justice Conciliators (CM2C):
- Address: 49 Rue de Ponthieu, 75008 Paris
- Represented by: Mr. René Jalin, President
The parties agree to comply with the mediation process and provide all necessary information to facilitate the amicable resolution of the dispute. Any potential mediation fees will be borne in accordance with the provisions of the mediation body.
The mediator’s decision is not binding on the parties, except for a specific agreement to that effect. However, the parties are encouraged to respect the mediator’s recommendations for an amicable resolution of the dispute.
This mediation clause does not affect the consumer’s legal rights to resort to judicial proceedings nor the professional’s right to take appropriate legal measures to protect their interests.
See Legal Notice for more …
Article 17 – Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, texts, or more generally any information relating to intellectual property are and remain the exclusive property of INNOV-TECH. These Terms and Conditions do not provide for any transfer of intellectual property rights. Any reproduction, modification, or total or partial use of these assets is strictly prohibited. Some photos are provided by our supplier, and others are royalty-free images.
See Legal Notice or top of the form
Article 18 – Modification of the GTCs
The company INNOV-TECH reserves the right to unilaterally modify the present General Terms and Conditions of Sale at any time. Clients will be notified of any changes to the General Terms and Conditions of Sale through direct communication, such as an electronic mail, and/or by publishing the modifications on the company website. It is the responsibility of clients to regularly consult the General Terms and Conditions of Sale to be informed of possible changes. Continued use of the site after the publication of modifications or after receiving the notification constitutes tacit acceptance of these modifications.