Terms and Conditions of Sale
General Terms and Conditions of Sale are entered into between, on the one hand,
Sole Proprietorship: INNOV-TECH managed by TURYK Mark (hereinafter referred to as PECHE-CHASSE)
35 Av. du Puy de Dôme, 63100 Clermont-Ferrand, France – contact@peche-chasse.fr
Registered with the Clermont-Ferrand Trade and Companies Register under number 818 675 639
See legal notice for more information…
Article 1 – Purpose
These General Terms and Conditions of Sale are governed by Article L. 441-6 of the French Commercial Code and comply with Article L.111-1 of the French Consumer Code. Their purpose is to define the mutual obligations of the parties as well as the different stages of the order process for the sale of any product presented on the website peche-chasse.fr by the company EI INNOV-TECH.
By confirming their order on the website, the Client declares that they have read, understood, and unreservedly accepted the terms of the order as well as all the Terms and Conditions. It is important to note that PECHE-CHASSE is not able to manufacture the products and operates solely as a reseller. Consequently, PECHE-CHASSE uses external professionals for the production, packaging, shipping, and storage of the products, which the Client acknowledges and accepts.
It should also be noted that these conditions may be subject to change. Consequently, the applicable conditions are those in force on the website at the time the contract is concluded.
Within the framework of this sale, PECHE-CHASSE undertakes to supply products that comply with applicable standards and regulations. The Client must ensure the compatibility of the products with their needs and their use in accordance with the manufacturer’s instructions.
In the event of a dispute, the parties agree to seek an amicable solution before taking legal action. In the event of failure to reach an agreement, the consumer may refer the matter, at their choice, to one of the territorially competent courts pursuant to the Code of Civil Procedure or to the court of the place where they resided at the time the contract was concluded or the harmful event occurred.
Article 2 – Legal Capacity
Clients confirm that they have reached the age of majority and have all the legal capacity required to enter into a contract. Parents or legal guardians are responsible for purchases made by minors.
Article 2 bis – Regulated Products (Weapons, Defense Devices, and Similar – Category D)
2.1 – Scope of Products Concerned
This refers in particular to: knives (fixed or retractable blades that may be classified as weapons), machetes,
powerful slingshots, archery bows, pepper sprays ≤ 100 ml, and more generally any item classified as Category D by the French Internal Security Code (CSI).
2.2 – Sale Reserved for Adults
- The sale of these products is strictly reserved for persons aged at least 18 years.
- At the time of ordering, the Client declares that they are of legal age.
- PECHE-CHASSE may require the submission of an official identity document (national ID, passport, driver’s license) that is legible and valid.
- If no valid proof is provided within 7 working days of the request, the order will be cancelled and fully refunded, with the exception of any fees possibly deducted by the bank at the time of payment (fees not retained by PECHE-CHASSE).
2.3 – Delivery and Geographic Restrictions
PECHE-CHASSE reserves the right to refuse shipment to countries/territories where local regulations prohibit the acquisition or importation of these products. If refused, the order will be cancelled and refunded.
2.4 – Use, Carrying, Transport, and Storage
The Client undertakes to comply with applicable regulations, in particular:
- Legitimate reason for carrying and transporting (traveling to a place of practice, professional activity, etc.).
- Secure storage preventing access by minors and any unauthorized person.
- Prohibition of use for unlawful, dangerous purposes, or contrary to the manufacturer’s instructions.
2.5 – Liability
PECHE-CHASSE cannot be held liable for any use not in accordance with the law or the manufacturer’s recommendations. The Client remains solely responsible for compliance with their legal obligations (transport, possible declaration, etc.).
2.6 – Regulatory Changes
The classification and conditions for the sale/carrying/transport of Category D products may change. The Client is advised to check the current regulations at the date of purchase and each time of use.
Article 3 – Geographic Areas
The products and services offered are exclusively intended for clients located in Europe, including the European Union, as well as other geographic areas specified at the time of the order. Any sale outside these geographic areas must be expressly approved by INNOV-TECH during the ordering process. Clients are invited to contact our customer service for any delivery request outside the geographic areas mentioned above.
Article 4 – Product Prices
The prices shown on peche-chasse.fr are in euros and displayed including all taxes for the consumer (VAT not applicable – art. 293 B of the French General Tax Code). The total displayed price therefore corresponds to the amount paid. In accordance with Article 293 B of the French General Tax Code and the VAT exemption scheme applicable to our business, no VAT amount is added to the product prices. This mention appears on the invoices.
It should be noted that product prices may be changed at any time by our company. Any price change does not apply to orders already confirmed by the Client. Clients will be informed of price changes through notifications on the website.
Article 5 – Products and Items
The products presented on peche-chasse.fr are subject to limited availability depending on available stock. If a product is not available from us or our suppliers, PECHE-CHASSE undertakes to inform the buyer immediately by email or telephone. The buyer will then have the option to choose another product or to cancel their order and receive a full refund.
PECHE-CHASSE strives to describe the products offered for sale as accurately as possible. Before placing an order, the Client can consult on the PECHE-CHASSE website the essential characteristics of the products they wish to purchase. The descriptions, illustrations, and photos of the products presented are contractual. In the event of discrepancies between descriptions, illustrations, or photos and the product delivered, PECHE-CHASSE may be held liable and the consumer may seek compensation.
Products sold by PECHE-CHASSE benefit from the legal guarantees of conformity and hidden defects, in accordance with current legal provisions. In addition, certain commercial warranties may be offered by the product manufacturers. Information on these possible warranties is included in the product descriptions on the website.
Article 6 – Orders
Once the Client definitively validates their order by clicking on the “Validate your payment” button, they are considered to have knowingly accepted the content, delivery methods and conditions, as well as the Terms and Conditions, prices, quantities, descriptions, characteristics, volumes, and delivery times of the products ordered on the Website.
PECHE-CHASSE will send an order confirmation by email to the Client. However, PECHE-CHASSE reserves the right to cancel or suspend the execution of an order or its delivery, whatever its nature and at whatever stage of its execution, if it is impossible to debit the Client’s bank account for their order or any amount due, or in the event of a payment incident or fraud or attempted fraud relating to the use of PECHE-CHASSE’s website, including in relation to previous orders.
If the email address provided by the Client during registration is incorrect and the Client does not receive the order confirmation email systematically sent by PECHE-CHASSE, PECHE-CHASSE cannot be held liable. The sale will be considered final unless PECHE-CHASSE deliberately decides to cancel it, for example in the event of a stock shortage of the ordered products. However, the Client may exercise their right of withdrawal within 14 days following the date of order and delivery.
Article 7 – Payments
The Client may pay for their order by credit card directly on the site, using a Visa, Eurocard, or Mastercard. Please note that payment methods such as bank transfer and cash on delivery are not accepted.
The total invoice amount will be debited from the Client’s account on the payment date.
Article 8 – Hybrid sourcing & shipping
8.1 – Two shipping methods
PECHE‑CHASSE operates in a hybrid mode:
– France stock / Fast delivery: some products are stored in France and indicated as such on their product page (“Fast delivery – shipped from France”). Preparation and dispatch within 24 to 72 business hours, unless otherwise stated.
– Partner suppliers: other products, depending on arrivals and availability, are shipped directly by our partners (EU or non‑EU). Indicative lead times are specified before order confirmation.
8.2 – Delivery times
For each item, an indicative lead time is displayed before validation. In the absence of specific information, delivery will take place no later than 35 calendar days after the order, in accordance with the regulations.
8.3 – Multiple shipments
If your order contains products shipped from different locations, it may be split into several parcels delivered on different dates. No additional cost will be charged for these multiple shipments.
8.4 – Customs, taxes and formalities
If shipped from a country outside the European Union, customs duties or import taxes may apply according to the regulations of the destination country. They are borne by the seller.
8.5 – Tracking and receipt
A tracking number is provided as soon as possible. Risk transfers upon effective delivery to the Customer. In case of a lost, damaged or delayed parcel, the Customer is invited to contact PECHE‑CHASSE promptly so that an investigation can be opened.
8.6 – Unavailability & stock shortage
If a product becomes definitively unavailable (with us or our supplier), the Customer will be informed as soon as possible and may choose an equivalent product or request a full refund of the amounts paid for the item concerned.
Article 9 – Returns
Our company offers a 14-day return policy for purchased items. This period starts from the receipt of the product by the Client. If 14 days have passed since purchase or receipt, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, undamaged, and in the same condition as when received. The Client may handle the item to check its nature, characteristics, and proper functioning, as they could do in a store. Beyond that, depreciation may be applied. The item must also be in its original packaging where possible. Customized or made-to-order products are not eligible for return, except in the event of a manufacturing defect.
Return shipping costs are borne by the buyer, except for defective or non-compliant products delivered. Returns are accepted once from mainland France.
If you wish to make an exchange and your order total is less than €250, return shipping costs will be at your expense. Otherwise, return shipping costs will be covered by our company.
To complete your return, we require a receipt or proof of purchase. Please do not return your purchase to the manufacturer.
Refunds (if applicable)
Once we have received your return and inspected it, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Late or missing refunds (if applicable)
If you haven’t received your refund yet, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If after taking these steps you still have not received your refund, we suggest you contact your bank. There is often some processing time before a refund is posted.
If after all these steps you still have not received your refund, please contact us at: contact@peche-chasse.fr.
Exchanges (if applicable)
A product can be exchanged within a maximum of fourteen (14) days following receipt of the order. If the exchanged product is more expensive than the initial order, an invoice with a payment link will be sent to you by email. Upon receipt of the outstanding amount, we will dispatch the new order.
If you exchange your item for a less expensive item, the difference will be refunded to you, except for shipping costs.
Shipping
To return your product, you must send it by mail to: INNOV-TECH (TURYK Mark), 35 Av. du Puy de Dôme, 63100 Clermont-Ferrand, France.
If you reside in France but outside mainland France, you will be responsible for paying your own shipping costs to return your item.
Please note that if you request a refund, the return shipping costs are not refundable, even if we carry out the return ourselves. If a refund is granted, these return shipping costs will be deducted from your refund.
Any customs duties and taxes incurred when returning a product from outside the European Union are the responsibility of the client.
Furthermore, the shipping time for your exchanged product may vary depending on your place of residence.
Article 10 – Right of Withdrawal and Deadlines
In accordance with the applicable legal provisions, the Client has a period of fourteen (14) days from receipt of the products to exercise their right of withdrawal without having to give reasons or pay penalties, except for return shipping costs which remain at their expense.
The Client may exercise their right of withdrawal by notifying their decision to withdraw by means of a clear statement. This declaration may be made by any means, including by post or email, using the withdrawal form available at the following address: [PECHE-CHASSE Withdrawal Form].
To meet the withdrawal deadline, it is sufficient for the Client to send their communication concerning the exercise of the right of withdrawal before the withdrawal period expires.
In the event of exercise of the right of withdrawal, PECHE-CHASSE will refund the returned products, as well as the initial standard shipping costs, without undue delay and in any event no later than fourteen (14) days from the day it is informed of the Client’s decision to withdraw. PECHE-CHASSE may defer the refund until it has received the returned products or until the Client has provided proof of dispatch of the products, whichever occurs first.
The products must be returned to PECHE-CHASSE without undue delay and, in any event, no later than fourteen (14) days after the Client has communicated their decision to withdraw. This deadline is deemed to be met if the Client returns the products before the expiration of the fourteen (14) day period. The direct costs of returning the products are borne by the Client.
The right of withdrawal does not apply, in particular, to products that are likely to deteriorate or expire rapidly, to sealed products that cannot be returned for health or hygiene reasons if they have been unsealed after delivery, to products that have been unsealed after delivery and cannot be returned for hygiene or health protection reasons, as well as to customized or made-to-order products.
In the event of partial withdrawal from an order entitling the Client to a quantity discount, the discount will be cancelled if the withdrawal concerns only part of the products included in the promotional offer.
Article 11 – Objection to Telephone Solicitation
In accordance with Article L.223-2 of the French Consumer Code, when a professional collects a consumer’s telephone data in connection with an order, they inform them of their right to register on the telephone solicitation opt-out list.
PECHE-CHASSE uses the telephone numbers provided by consumers solely for the processing of their orders and does not engage in telephone solicitation. However, if the consumer wishes to ensure that they are not contacted for solicitation by other professionals, they may contact us directly at the following email address: contact@peche-chasse.fr.
For information, the consumer can also register free of charge on the telephone solicitation opt-out list, Bloctel, available at the following address: https://www.bloctel.gouv.fr. Registration on this list is free and applies to all professionals with whom the consumer does not have a current contractual relationship. However, some calls may still be permitted, particularly those from public bodies or companies with which the consumer has an ongoing contractual relationship.
We encourage our customers to exercise this right to protect their peace and privacy.
Article 12 – Statutory Warranties
All products sold by PECHE-CHASSE are covered by the statutory warranty of conformity and the warranty against hidden defects, in accordance with the provisions of Articles L. 217-4 et seq. of the French Consumer Code and Articles 1641 et seq. of the French Civil Code. These warranties take effect from the date of delivery and cover hidden as well as apparent defects.
The implementation of statutory warranties may result, as provided by law, in repair, replacement of the product, reduction of the price or termination of the sale with full refund. PECHE-CHASSE does not limit the consumer’s statutory rights and will handle each request in accordance with current laws.
It should be noted that the warranty does not cover damage resulting from misuse of the product, normal wear and tear, or failure to comply with washing and care instructions. To benefit from the warranty, it is imperative to keep the product purchase invoice as well as the delivery note.
At PECHE-CHASSE, we strive to ensure the quality and durability of our products. We encourage our customers to contact us in the event of a problem with one of our products so that we can find a satisfactory solution.
Boxed Information:
The consumer has a period of two years from the delivery of the good to obtain implementation of the statutory warranty of conformity in the event of the appearance of a lack of conformity. During this period, the consumer is only required to prove the existence of the lack of conformity, not the date of its appearance.
Where the contract for the sale of the good provides for the continuous supply of digital content or a digital service for a period of more than two years, the statutory warranty applies to that digital content or digital service throughout the period of supply. During this period, the consumer is only required to prove the existence of the lack of conformity affecting the digital content or digital service, not the date of its appearance.
The statutory warranty of conformity requires the professional, where applicable, to provide all updates necessary to maintain the conformity of the good.
The statutory warranty of conformity gives the consumer the right to repair or replacement of the good within thirty days of their request, free of charge and without major inconvenience to them.
If the good is repaired under the statutory warranty of conformity, the consumer benefits from a six-month extension of the initial warranty.
If the consumer requests repair of the good but the seller imposes replacement, the statutory warranty of conformity is renewed for a period of two years from the date of replacement of the good.
The consumer may obtain a reduction in the purchase price by keeping the good or terminate the contract by obtaining a full refund against return of the good if:
- The professional refuses to repair or replace the good;
- Repair or replacement of the good takes place after a period of thirty days;
- Repair or replacement of the good causes major inconvenience to the consumer, in particular when the consumer permanently bears the cost of returning or removing the non-compliant good, or bears the cost of installing the repaired or replaced good;
- The lack of conformity persists despite the seller’s attempt to bring the good into conformity.
The consumer is also entitled to a reduction in the price of the good or to termination of the contract where the lack of conformity is so serious as to justify immediate reduction of the price or termination of the contract. The consumer is not then required to request repair or replacement of the good first.
The consumer is not entitled to termination of the sale if the lack of conformity is minor.
Any period during which the good is out of use for repair or replacement suspends the warranty that remains to run until delivery of the restored good.
The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.
A seller who in bad faith obstructs implementation of the statutory warranty of conformity is liable to a civil fine of up to €300,000, which may be increased to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code).
The consumer also benefits from the statutory warranty against hidden defects in application of Articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty gives the right to a price reduction if the good is kept or a full refund against return of the good.
Article 13 – Customer Service
For any withdrawal or request requiring legal proof, please contact us directly by email or post.
For any information or question, our Customer Service is available free of charge by email at: contact@peche-chasse.fr and via online chat. You can also reach us by post at: INNOV-TECH (TURYK Mark), 35 Av. du Puy de Dôme, 63100 Clermont-Ferrand, France. We generally respond from Monday to Friday from 8am to 6pm, with a maximum response time of 72 working hours.
Please note that no support is provided by telephone. This policy aims to ensure optimal traceability of exchanges and efficient processing of your requests.
Article 14 – Privacy
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase on the site peche-chasse.fr (hereinafter “the Platform”).
Personal information we collect
When you place your order, we collect certain information that you provide directly to us. This information may be transmitted to third-party service providers in order to ensure delivery, if shipping is handled by such a provider.
The personal data collected are as follows:
- First and last name
- Address
- Email address
- Phone number
- Date of birth
- Financial data (only recorded for the payment of products and services offered on the Platform, and related to your credit card)
In addition, when you visit our Platform, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the web pages you view on our Platform, the websites or search terms that referred you to our Platform, and information about how you interact with our Platform. We call this information “Device Information”.
To collect this Device Information, we use the following technologies:
- “Cookies,” which are data files placed on your device or computer and often include an anonymous unique identifier.
- “Log files,” which track actions occurring on the Platform, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels,” which are electronic files used to record information about how you browse the Platform.
For more information (legal basis, retention periods, rights of access, rectification and opposition, RGPD contact details), please see our full Privacy Policy accessible from every page of the site.
Article 15 – Liability
INNOV-TECH disclaims all liability for any event, inconvenience, or damage inherent to the use of the Internet, in particular in the event of service interruption, external intrusion, or the presence of computer viruses.
Furthermore, INNOV-TECH cannot be held liable for non-performance of the contract in the event of unforeseen circumstances, force majeure, disruption or total or partial strike, particularly of postal services, means of transport and/or communication, flood or fire. INNOV-TECH cannot be held liable for any indirect damages arising from these Terms, such as loss of business, loss of profit, damages, or expenses that may arise.
Article 16 – Jurisdiction
In the event of a dispute not resolved amicably between the professional and the consumer, the parties agree to seek an amicable solution before taking legal action. If no amicable solution is found, the consumer may refer the matter, at their choice, to one of the territorially competent courts pursuant to the Code of Civil Procedure or to the court of the place where they resided at the time the contract was concluded or the harmful event occurred.
In addition, in the event of a cross-border dispute within the European Union, the consumer may use the European Union Online Dispute Resolution (ODR) platform available at the following address: ODR Platform. The ODR platform allows consumers to submit their disputes online and have them forwarded to the competent mediation bodies.
For national disputes, you may contact the Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C):
- Address: 49 Rue de Ponthieu, 75008 Paris
- Represented by: Mr. René Jalin, President
The parties agree to comply with the mediation process and to provide all information necessary to facilitate the amicable settlement of the dispute. Any costs related to mediation will be borne as provided for by the mediation body.
The mediator’s decision is not binding on the parties, except by specific agreement. However, the parties are encouraged to respect the mediator’s recommendations for an amicable resolution of the dispute.
This mediation clause does not affect the consumer’s legal rights to initiate judicial proceedings nor the professional’s right to take appropriate legal action to protect their interests.
See legal notice for more information…
Article 17 – Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, texts, or more generally any information relating to intellectual property are and remain the exclusive property of INNOV-TECH. These Terms and Conditions do not provide for any transfer of intellectual property rights. Any reproduction, modification or total or partial use of these assets is strictly prohibited. Some photos are provided by our supplier, and others are royalty-free images.
See legal notice or top of the form.
Article 18 – Amendments to the Terms and Conditions
INNOV-TECH reserves the right to unilaterally modify these General Terms and Conditions of Sale at any time. Clients will be notified of any changes to the General Terms and Conditions of Sale through direct communication, such as an email, and/or by posting the changes on the company’s website. Clients are responsible for regularly reviewing the General Terms and Conditions of Sale to be aware of any changes. Continued use of the website after changes are published or after receipt of the notification constitutes tacit acceptance of these changes.