Terms and Conditions of Sale
EI: INNOV-TECH (referred to as PECHE-CHASSE hereinafter)
21 Rue Marie Bashkirtseff 06200, France – contact@peche-chasse.fr
Registered with the RCS of Nice under number 818 675 639
Article 1 – Purpose
These General Terms and Conditions of Sale are governed by Article L. 441-6 of the French Commercial Code and in accordance with Article L.111-1 of the French Consumer Code. Their purpose is to define the reciprocal obligations of the parties as well as the various stages of the order process for the sale of any product presented on the peche-chasse.fr website by the company INNOV-TECH.
By validating their order on the website, the Customer declares that they have read, understood, and unconditionally accepted the terms of said order as well as the entirety of these General Terms and Conditions of Sale. It is important to note that the Seller is not able to manufacture the products and only engages in resale activities. Accordingly, the Seller relies on external professionals for the production, packaging, and storage of the products, which the Customer acknowledges and accepts.
It should also be noted that these terms may be subject to modifications. Therefore, the applicable conditions are those in force on the website at the time of the contract’s conclusion.
As part of this sale, the Seller undertakes to provide products that comply with current standards and regulations. The Customer, on the other hand, must ensure the compatibility of the products with their needs and their proper use in accordance with the manufacturer’s instructions.
In the event of a dispute, the parties agree to seek an amicable solution before any legal action. In the event of failed negotiations, the competent courts shall be those of the jurisdiction where the Seller’s registered office is located.
Article 2 – Legal capacity
Customers affirm that they have reached the age of majority and have all the necessary legal capacity to enter into a contract.
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Article 3 – Geographic areas
The products and services offered are exclusively intended for customers located in Europe. Therefore, any sale outside this geographic area cannot be taken into account for logistical reasons.
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Article 4 – Selling prices
The prices indicated on the peche-chasse.fr website are in euros, excluding taxes (HT). The products offered by our company are subject to the VAT exemption regime, so no VAT amount is charged. The selling prices of the products may be modified at any time by our company. Any price changes will be applied immediately to the ongoing order.
Article 5 – Articles and products
The products presented on the peche-chasse.fr website are subject to limited availability based on the available stock. If a product is not available, INNOV-TECH undertakes to immediately inform the buyer by email or phone. The buyer will then have the option to choose another product or cancel their order and receive a refund.
INNOV-TECH strives to describe the products offered for sale as accurately as possible. Before placing an order, the Customer can consult the essential characteristics of the products they wish to purchase on the PECHE-CHASSE website. However, in the event of errors in this presentation, INNOV-TECH cannot be held responsible. The illustrations and photos of the products presented do not form a contractual part. INNOV-TECH’s liability cannot be based on these descriptions, illustrations, or photos.
Article 6 – Orders
Once the Customer definitively validates their order by clicking on the “Validate your payment” button, they are considered to have accepted the content, delivery terms, and conditions of the order, as well as these General Terms and Conditions of Sale, rates, quantities, descriptions, characteristics, volumes, and delivery times of the products ordered on the website.
INNOV-TECH will send an order confirmation by email to the Customer. However, INNOV-TECH reserves the right to cancel or suspend the execution of an order or its delivery, regardless of its nature and stage of execution, in the event that the Customer’s bank account cannot be debited for their order or for any amount due by the Customer, or in case of payment incident, fraud, or attempted fraud related to the use of INNOV-TECH’s website, including previous orders.
If the email address provided by the Customer during registration is incorrect and the Customer does not receive the order confirmation email sent systematically by INNOV-TECH, INNOV-TECH cannot be held liable. The sale will be considered final, unless INNOV-TECH deliberately decides to cancel it, for example, in case of out-of-stock products. However, the Customer may exercise their right of withdrawal within 15 days following the date of the order.
Article 7 – Payments
The Customer has the option to pay for their order by credit card directly on the website, using a Visa, Eurocard, or Mastercard. Please note that payment methods such as bank transfer and cash-on-delivery are not accepted.
The total amount of the invoice will be debited from the Customer’s account on the date of payment.
Article 8 – Delivery
Delivery areas
The delivery service only covers the following geographical area: European Union. PECHE-CHASSE is not yet able to offer its service in overseas territories.
Delivery methods
Pre-ordered products will be delivered to Customers at the address provided in the “My Account” form completed by the Customer during registration. In the event of a change of address, it is the Customer’s responsibility to notify it before placing an order by modifying their details on the “My Account” form. For all products, delivery will be made within a maximum period of 7-14 days after the order is validated (if the products are available in stock). The Customer will be delivered to their home according to their choice at the time of payment.
Our company cannot be held responsible for any delivery delays caused by factors beyond our control, such as logistical problems or transport disruptions. The indicated delivery time is provided for informational purposes only and does not constitute a contractual commitment on our part.
Article 9 – Returns
Our company has a 14-day return policy for purchased items. If 14 days have passed since the purchase, we cannot offer you a refund or exchange. To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in its original packaging.
The return costs are borne by the buyer, except for defective or non-compliant products delivered. Returns are only covered once from mainland France.
If you wish to exchange an item and your order amount is less than €150, the return costs will be at your expense. Otherwise, the return costs will be covered by our company.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once we receive your return and inspect it, we will send you an email to notify you that we have received your returned item. We will also notify you of our decision regarding the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.
Late or missing refunds (if applicable)
If you haven’t received your refund yet, we first recommend checking your bank account again. Next, we suggest contacting your credit card company, as there may be a delay before the refund is officially posted.
If you have followed these steps and still have not received your refund, we recommend contacting your bank. There may be a processing delay before the refund is posted.
If, despite all these steps, you have still not received your refund, please contact us at the following address: contact@peche-chasse.fr.
Exchanges (if applicable)
It is possible to exchange a product within a maximum period of fourteen (14) days following receipt of the order. If the exchanged product is more expensive than the initial order, an invoice with a payment link will be sent to you by email. Once the missing amount is received, we will proceed with sending the new order.
If you exchange your item for a cheaper one, the difference will be refunded to you, excluding shipping costs.
Shipping
To return your product, you should mail it to the following address: INNOV-TECH, 21 RUE MARIE BASHKIRTSEFF 06200 Nice, France
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Please note that if you request a refund, the shipping costs are non-refundable. If a refund is granted, the return shipping costs will be deducted from your refund.
In addition, the transit time for your exchanged product may vary depending on your location.
Article 10 – Right of withdrawal and deadlines
From the date of receipt of their order, the Customer has a period of fourteen (14) days to return the ordered products. All return shipments of products shall be made to the address mentioned in the previous article.
When the right of withdrawal is exercised, a maximum period of fourteen (14) days is required from receipt of the returned product by INNOV-TECH before the amount of the returned product(s) is credited back to the Customer’s bank account corresponding to the credit card.
Article 11 – Legal guarantees
All products sold by INNOV-TECH are covered by the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the provisions of articles 211-4 and following of the French Consumer Code and articles 1641 and following of the French Civil Code. These guarantees come into effect from the date of delivery and cover both hidden and apparent defects.
INNOV-TECH’s liability under these guarantees is limited, at its sole discretion, to the free replacement or repair of recognized defective products, without any other provision or compensation.
It should be noted that the guarantee does not cover damages resulting from improper use of the product, normal wear and tear due to its use, or failure to comply with washing and maintenance instructions. To benefit from the guarantee, it is imperative to keep the purchase invoice of the product as well as the delivery receipt.
At INNOV-TECH, we strive to guarantee the quality and durability of our products. We encourage our customers to contact us in case of any issue with one of our products so that we can find a satisfactory solution.
Article 12 – Customer service
For any information or question, Customer Service is available free of charge by email at the following address: contact@peche-chasse.fr.
Article 13 – Confidentiality
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the peche-chasse.fr website.
Personal information we collect.
When you visit the website, certain information about your device is automatically collected, such as information about your web browser, IP address, time zone, and the cookies installed on your device. Additionally, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the website, and how you interact with the website. We refer to this automatically-collected information as “device information”.
We collect device information using the following technologies:
– “Cookies,” which are data files placed on your device or computer that often include an anonymous unique identifier.
– “Log files,” which track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels,” which are electronic files used to record information about how you browse the website.
Article 14 – Responsibilities
INNOV-TECH disclaims any responsibility for any event, inconvenience, or damage inherent to the use of the Internet, particularly in the event of a service interruption, external intrusion, or the presence of computer viruses.
Furthermore, INNOV-TECH cannot be held liable for the non-performance of the concluded contract in the event of force majeure, an unexpected event, total or partial disruption or strike, including postal services, transport, and/or communication, flooding, or fire. INNOV-TECH shall not be liable for any indirect damages arising from these conditions, such as loss of business, loss of profit, damages, or expenses that may arise.
Article 15 – Jurisdiction
These general terms and conditions of sale are governed by French law. In the event of a dispute not resolved amicably, exclusive jurisdiction shall be vested in the competent courts or the jurisdiction of the place of actual delivery of the customer’s order, without prejudice to multiple defendants and/or third-party proceedings, including emergency procedures or interim protective measures in summary proceedings or by petition.
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Article 16 – Intellectual property rights
Trademarks, domain names, products, software, images, videos, texts, or more generally any information relating to intellectual property are and remain the exclusive property of INNOV-TECH. These general terms and conditions of sale do not provide for any transfer of intellectual property rights. Any reproduction, modification, or use, in whole or in part, of these assets is strictly prohibited.
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Article 17 – Modification of the General Terms and Conditions
INNOV-TECH reserves the right to modify these General Terms and Conditions of Sale at any time. If the new General Terms and Conditions do not suit a customer, they must terminate their subscription by registered letter with acknowledgment of receipt before the new provisions come into effect, in accordance with the modalities provided in the “right of withdrawal” article of these General Terms and Conditions of Sale. The refusal of the new General Terms and Conditions must be explicitly expressed. In the absence of such expression of will before the new provisions come into effect, the customer will be deemed to have accepted the modifications.